Returns & Exchanges
Last updated: January 30, 2026
Because our products are made to order, we maintain a limited returns and refunds policy. Please review the information below carefully before placing an order.
Eligible Returns
We may accept a return if all of the following conditions are met:
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The item is unused, unwashed, and unworn
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The item is returned in its original packaging
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The return request is submitted within 14 days of delivery
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Proof of purchase is provided
Returns that do not meet these requirements may be refused.
Non-Returnable Items
The following items are not eligible for return or refund:
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Items that have been worn, washed, or used
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Items damaged due to customer misuse or normal wear
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Clearance or final sale items
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Gift cards
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Items returned without prior approval
Return Authorization Process
To request a return, contact us at:
All returns must be approved before being sent back. Items returned without authorization may not be accepted or refunded.
Refunds
If your return is approved:
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Refunds will be issued to the original payment method
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Original shipping costs are non-refundable
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Refunds are processed after the item is received and inspected
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Processing times may vary depending on your payment provider
Exchanges
Exchanges may be approved on a case-by-case basis, subject to product availability. We do not guarantee replacements for all items.
Defective or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery. We will review the issue and work with our fulfillment partner to resolve it.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Discretionary Exceptions
This policy outlines our standard return obligations. Swola Fide reserves the right to make exceptions or provide additional remedies on a case-by-case basis at our sole discretion. Any exception does not waive or modify this policy for future orders.
Policy Changes
We reserve the right to modify this Returns & Refunds Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about returns or refunds, contact us at:
LimeCuda, LLC
PO Box 4829
East Lansing, MI 48823
Email: swolafide@limecuda.com